Hello. Are you a current client? Sign in

Back

Trauma Care Psychology | ACMH

Book an Appointment

Welcome to Trauma Care Psychology

At Trauma Care Psychology, we provide compassionate, evidence-based therapy for life’s toughest moments. Our team of experienced psychologists and psychotherapists specialize in trauma therapy, BPD, PTSD and Complex PTSD treatment for individuals and couples. We combine deep clinical expertise with cultural sensitivity and genuine care.

We know that the therapeutic relationship is the foundation of making improvements. You can browse our therapist bios to learn more about their backgrounds and areas of expertise, and schedule a free 20-minute consultation to ensure a good fit before booking your first session.

Welcome to our online booking site

Sessions
Session

Free 20-Min Consultation

Book a free 20-minute consult to connect with a therapist and see if their approach feels right for you. If you are unsure where to start, you can book a call with our intake coordinator Silvia instead, email us at admin@traumacarepsychology.ca or call us at (647) 456-7500.

Initial Individual Therapy Session

At Trauma Care Psychology, your first session is a 90-minute trauma-informed intake where we get to know your experiences, concerns, and goals. Your therapist will move at your pace and you won't be pressured into disclosing anything you don't feel comfortable with. This session helps us create a personalized treatment plan tailored to your unique needs. As part of the intake, you’ll be sent a ... Read More

At Trauma Care Psychology, your first session is a 90-minute trauma-informed intake where we get to know your experiences, concerns, and goals. Your therapist will move at your pace and you won't be pressured into disclosing anything you don't feel comfortable with. This session helps us create a personalized treatment plan tailored to your unique needs. As part of the intake, you’ll be sent a few questionnaires to gather information and track your progress over time, ensuring therapy is effective, personalized, and responsive to your journey.

Initial Couples Therapy Session

At Trauma Care Psychology, our couples therapy begins with a comprehensive intake process to understand each partner’s experiences, relationship patterns, and individual needs. We start with a 50-minutes joint session where both partners share their perspectives, followed by individual sessions to explore personal histories, emotions, and goals. This thorough approach allows us to create a pers... Read More

At Trauma Care Psychology, our couples therapy begins with a comprehensive intake process to understand each partner’s experiences, relationship patterns, and individual needs. We start with a 50-minutes joint session where both partners share their perspectives, followed by individual sessions to explore personal histories, emotions, and goals. This thorough approach allows us to create a personalized therapy plan tailored to your relationship, ensuring both partners feel heard, understood, and supported. Throughout therapy, we combine evidence-based techniques with a compassionate, culturally attuned approach to help couples navigate various challenges, improve communication, and strengthen emotional connection.

Current Clients

If you are currently working with one of our therapists, or have seen one of our therapists before and would like to return, you can book your next session here.

Dr. Arela Agako
(She/Her/Hers) C.Psych.

Please note that Dr. Agako is NOT CURRENTLY ACCEPTING NEW CLIENTS and has a waitlist. This booking link is for current clients only.

Hi, I’m Dr. Arela Agako, a Registered Clinical Psychologist and the founder of Trauma Care Psychology. I created this clinic to offer a space where people living with the effects of trauma feel truly seen, cared for, and supported with treatments that work.

I work with individuals and couples navigating Complex PTSD, trauma-related difficulties, BPD, emotion dysregulation, and high-conflict relationships, as well as anxiety, depression, burnout, perfectionism, and OCD. My approach is both deeply human and evidence-based, drawing on DBT, EFT, CPT, and ACT to help clients heal and build the life and relationships they want.

I hold a Ph.D. in Clinical Psychology from McMaster University and have published research on emotion regulation in peer-reviewed journals. At Trauma Care Psychology, my goal is to provide a safe, compassionate, and culturally attuned space for clients to work on their challenges.

To be added to my waitlist please contact admin@traumacarepsychology.ca

Please note that Dr. Agako is NOT CURRENTLY ACCEPTING NEW CLIENTS and has a waitlist. This bookin... Read More

Tikea Ametlli

Hi, I’m Tikea Ametlli, a Registered Psychotherapist with over seven years of experience supporting individuals and couples through life’s challenges. I’m passionate about helping people navigate difficult emotions in a safe, compassionate space.

I work with clients experiencing anxiety, depression, trauma, and relationship challenges, using an integrative and personalized approach. My goal is to create a calm, collaborative environment where you can process emotions, build resilience, and feel more connected to yourself and others.

Fluent in English and Albanian, I’m committed to providing culturally sensitive and inclusive care so that every client feels seen, understood, and supported.

Hi, I’m Tikea Ametlli, a Registered Psychotherapist with over seven years of experience supportin... Read More

Melissa Calle

Melissa, MSW, RSW is a bilingual (Spanish/English) therapist, with 9 years of experience in mental health and addictions. Her clinical focus has been on supporting youth, adults, and couples affected by complex and acute trauma, resulting in Depression, Anxiety, relational issues, addictions, and Complex/PTSD. She has proven experience working with survivors of intimate partner violence, childhood trauma, migrational trauma, traumatic grief, and first responders who have been exposed to both acute and chronic traumatic events in their line of work.

She believes in evidence-based models that can and should be adapted to fit the individual and cultural needs of individuals or couples. As such she utilizes Dialectical Behaviour Therapy (DBT), Emotionally Focused Therapy (EFT), Cognitive Processing Therapy (CPT), and Acceptance and Commitment Therapy (ACT).

Melissa obtained her Master of Social Work degree from The University of Western Ontario and is presently a registered Social Worker with the Ontario College of Social Workers and Social Service Workers. She also holds advanced certifications in Dialectical Behaviour Therapy for Complex PTSD from the Centre for MindBody Health, as well as in Trauma-Centred Psychotherapy Techniques from Wilfrid Laurier University.

Melissa, MSW, RSW is a bilingual (Spanish/English) therapist, with 9 years of experience in menta... Read More

Borana Demaj

Borana Demaj is a Registered Social Worker and trauma-focused Psychotherapist who holds a Master of Social Work from the University of Toronto. She has completed advanced training in Trauma Counselling (Levels I & II) and is trained in EMDR therapy and Cognitive Behavioural Therapy (CBT, Levels I & II).

Borana works with individuals navigating trauma, PTSD, anxiety, depression, and the psychological impact of significant life stressors. Her clinical experience includes supporting refugees, survivors of violence, and individuals recovering from motor vehicle accidents. She approaches therapy through careful assessment and collaborative treatment planning, tailoring each therapeutic process to the client’s history, strengths, and personal goals.

Borana is known for creating a therapy space that feels steady, respectful, and emotionally safe, where clients can move at their own pace while feeling genuinely understood. She practices from a culturally responsive perspective and is fluent in Albanian, with professional proficiency in Italian, allowing her to support clients from diverse cultural and linguistic backgrounds.

Borana Demaj is a Registered Social Worker and trauma-focused Psychotherapist who holds a Master ... Read More

Admin Trauma Care: George Zoga
(He/Him/His)

Hi, I’m George, the Intake Coordinator at Trauma Care. I’m committed to providing a warm, respectful, and culturally responsive first point of contact. My goal is to help you feel supported and comfortable as you take this first step toward care.

Book a call with me to learn more about our therapists and services. You can also reach me directly at (647) 456-7500 or email me at admin@traumacarepsychology.ca

A bit about me, I recently completed my Master of Education in Developmental Psychology & Education at the University of Toronto. My background is in children’s development and adult mental health, with a strong interest in how social factors affect well-being.

Hi, I’m George, the Intake Coordinator at Trauma Care. I’m committed to providing a warm, respect... Read More

Select a session from the list on the left
to view available appointment times

Pick a treatment to book

Located at: 3250 Bloor St W, 6th floor, Suite 675, Toronto
Directions & Map |

Need Help? (647) 456-7500 admin@traumacarepsychology.ca